Residential aged care homes must have a registered nurse on site and on duty around the clock. Here is what that obligation covers, and what a home keeps on file to show the roster held.
SDA vacancy reporting tells the NDIA when a room in an enrolled SDA home becomes empty, and when someone moves in. Here is what it covers, who sees it, and how it differs from SDA enrolment.
Accommodation payments carry their own disclosure rules: a published maximum room price, three payment options, and a written accommodation agreement. Here is what goes where, and which official schedule holds the current rates.
How the NDIS plan budget categories work, and what a provider watches as spending moves through a plan period. A plain guide to tracking utilisation across a whole caseload rather than one plan at a time.
The records an NDIS provider should have ready before an audit, grouped into four plain piles: policies and governance, worker records, participant records, and records of what happened. Includes what differs between a certification audit and a verification...
Reportable incidents are the six kinds of event a registered NDIS provider has to notify to the NDIS Commission. This explainer sets out what counts, who reports, and how soon.
An NDIS provider's board needs about ten numbers on one page each month, each with a target, an owner and last month's figure. Here is the set to include, how to set each target, and what to leave off.
A plain guide to the two written records NDIS worker screening asks for: one for every risk-assessed role, and one for every worker in those roles. It covers what each record holds and how long it is kept.
Every residential aged care home gets four sub-category Star Ratings plus an overall one. Here is what each of the four measures, what data it is drawn from, and how often it changes.
Unspent home care package funds belong to the older person's budget, not to the provider. Here is how budgets, statements and unspent amounts are tracked and reported, and where the current rules sit.
Tell us what you need to see each week. We will show you how it could look, using our example company.