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Compliance

The rules NDIS and aged care providers must follow, and the records that show they followed them.

15 articles

  • For NDIS providers9 min read

    SDA vacancy reporting: what NDIS providers track and why

    SDA vacancy reporting tells the NDIA when a room in an enrolled SDA home becomes empty, and when someone moves in. Here is what it covers, who sees it, and how it differs from SDA enrolment.

  • For aged care providers9 min read

    Accommodation payments in aged care: what must be disclosed

    Accommodation payments carry their own disclosure rules: a published maximum room price, three payment options, and a written accommodation agreement. Here is what goes where, and which official schedule holds the current rates.

  • For NDIS providers10 min read

    Getting ready for an NDIS audit: what to have on file

    The records an NDIS provider should have ready before an audit, grouped into four plain piles: policies and governance, worker records, participant records, and records of what happened. Includes what differs between a certification audit and a verification...

  • For NDIS providers9 min read

    What a board should see each month: a one-page NDIS view

    An NDIS provider's board needs about ten numbers on one page each month, each with a target, an owner and last month's figure. Here is the set to include, how to set each target, and what to leave off.

  • For NDIS providers9 min read

    NDIS worker screening records: what a provider must keep

    A plain guide to the two written records NDIS worker screening asks for: one for every risk-assessed role, and one for every worker in those roles. It covers what each record holds and how long it is kept.

  • For aged care providers7 min read

    Home care package budgets: how unspent funds are tracked

    Unspent home care package funds belong to the older person's budget, not to the provider. Here is how budgets, statements and unspent amounts are tracked and reported, and where the current rules sit.

  • For aged care providers10 min read

    Aged care SIRS: what counts as a reportable incident

    A reportable incident under the Serious Incident Response Scheme is one of eight incident types involving a person receiving aged care. This post sets out the eight types, who you tell, and the 24 hour and 30 day clocks.

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